Taken from: http://ge.iahgames.com/en/news/?aid=537&sec=1&ssec=4
The following services listed below require a fee from gamers before IAHGames will administer the service. The affected and new services are listed below along with their respective fees. Due to the overwhelming influx increase of tickets over the last few weeks, this change will allow IAHGames customer service to serve you more effectively and efficiently.

Customer Services and Applicable Fees

Conditions
Limited Access - Unblocking of account. Vis will be reduced to 50,000.
Reimbursement of Items - No guaranteed options/stats. In the event whereby claims of item lost is invalid. The reason of loss does not tally with the findings of investigations. The request would be rejected.
Character Restoration of account - No guaranteed items worn on the character will be restored.

Limited Access / Suspended or Banned Accounts
Release of Suspended Accounts

• 1st time: $200
• 2nd time: $400
• 3rd time: $600

Change of Passport information. Emails, Identification numbers, etc.
Change of Particulars in IAHGames Passport - $10

Reimbursement of Items
When user's mis-handles their in game item and sold off to NPC, or claims that lag causing them to sell/chip to NPC

• 1st time: $20
• 2nd time: $40
• 3rd time: $60

Character Restoration of Account
User accidentally deleted the wrong character/reimbursement of characters from hacked account

• 1st time: $20
• 2nd time: $40
• 3rd time: $60

For request of above services, please attach this form to the ticket. Download here: http://ge.iahgames.com/Recovery_Request_Form_v1.rar

Certain frequently asked questions from the community:

• what's the reason behind the fees?
• how do we pay?

Do PM or comment if you guys want to add more. I'll raise these questions to IAH directly as well. ^_^

OK, now I get the definition of a "Blue Moon."
I was doing my server visits instead of factions visits nowadays, and during my levelling in Cervantes with a friend, my characters died and my scout, with zero HP was still standing. See the screenshot:

I was able to walk, and I thought it was lag, but yeah, my scout was still standing and walking without the HP. XD

Then, greeting the old members of CARNAGE, we had a very weird photoshoot:


In Carracci, my friends were not happy at first to see my name with an attachment of [CM]. (But GMs told me that [CM] was unique and cannot be used by anyone else! *cries*)
Anyway, they asked me alot of questions to prove my innocence~ *sobs* but sad to say, no, I cannot teleport to you my friends, because my additional name does not add any power to my account. XD

*Click for larger pic!*

and my apologies:


Well, my visit in Pachelbel is a bit quiet. I did got myself two mouse hats. ^^ And it's the first time I wasn't scared of rats - that is, just in-game. I also love the 1 pc. Karja's Box. Do buy one, I got a Sheep Hair Horn of femme Elementalist from it in Vivaldi. :D

Check out my side panel for the server visits. My hotspots in those servers are the ff:
Cervantes - City of Auch
Carracci - Port of Coimbra
Caravaggio - Cite de Reboldoeux
Pachelbel - Port of Coimbra
Vivaldi - Cite de Reboldoeux

and my In-Game Family name can now be PMed as [CM]Veya in ALL servers.

PS. I love weird stuff/happenings in-game. XD~

Items Galore~!
Check this out for more info: http://ge.iahgames.com/en/news/?aid=526&sec=1&ssec=4



and also check out the new RNPC costumes that are now on 20% discount until the 28th of February!


I already bought mine for my Jack~



Events Galore~!
Adelina's Booty - http://ge.iahgames.com/en/news/?aid=501&sec=1&ssec=4
Join and search a booty now! >> http://ge.iahgames.com/abs/

2nd Raid Party?
Check out Deniva's proposal here: http://forum.iahgames.com/ge/showthread.php?t=30998

and don't forget A Tribute to the Ladies being discussed here: http://forum.iahgames.com/ge/showthread.php?t=29954

Good news for everyone!
Not all ye efforts and suggestions has been ye ignored. Thus, all good things come to those who wait.

PS. Thanks for the birthday greetings! And my big thanks to Hrin, especially to Jon of IAH.


Live GE! ^_~

Crossposted to: GE Barracks: Pinoys' Bond of Trinity
I like I like when we whisper soft to each other
I like I like when we're quiet with one another
I like I like when we're nice, nice to each other
I like I like when we surely like one another
I like I like when we whisper soft to each other
I like I like when we're quiet with one another
I like I like when we're nice, nice to each other
I like I like when we surely like one another
lyrics from my video - Donora's Shhh

The venue was filled with the past culture of the Filipinos during Spanish colonial times. It smelled of flowers, antique furnitures, and soft perfume. The path that evening was truly pure cobblestones.


We arrived at 3PM for preparations. It was a bit cloudy at first, and we were scared that it might rain (yes, the venue was open area). We had everything on our table spread - the GVC promo, merchandise, the GE box (bundled with bear packages and item of the month (bellem box), and other activities like free v2.4 DVD installers and posters. All they have to do is register. The P750 GVC went sold out in a few minutes, and lots of players bought P100 denomination as well (for the Adelina's booty). Good thing our lovely Mistress Hrin provided me lots of Item of the Month codes, or else, that would've been sold out too! XD~


The event started by the organizers: HolyGround. They had a host (I forgot his name), Ranulf, and a lovely lady by his side (which I also forgot her name). They had planned activities as well, like the poetry reading, sword fighting, Lord & Lady of the ball, etc. We also had a few spiels, along with the other sponsors as well. The other booths were nice, especially Cath's of FreeKiss. I tried to bid during one of her auction of a black hat, but I was outbid. Y_Y Oh well, at least I got to buy a white choker from her booth. ^^


There were lots of lovely ladies and handsome gentlemen in Victorian-inspired outfits, some even cosplayed Granado Espada characters as well.


My dear congratulations to Deniva & Lim for being our Baron & Baroness for Granado Espada~


More pictures are posted here: VV Photos @ multiply

Thank you for the warm support! Till next event! ^_~

You could now reserve tickets and shuttle seats for Victorian Valentine.
All you have to do is email the following:

Your Name:
Number of tickets:
And please indicate if you will be taking the shuttle service or not.

Send your email to freekiss17@yahoo.com, and they will send you back a confirmation letter and a stub which will serve as proof of your reservation of tickets and shuttle seats as well as additional information.

Reserving a ticket automatically gets you a seat to the shuttle. The rendevous for the shuttle service is at Shangri-la Mall Edsa, Starbucks (at the top most floor)

Here is the shuttle service schedule.
Batch A - 5:00 departure, 5:45 Arrival
Batch B - 5:45 departure, 6:30 arrival
Batch C - 6:30 departure, 7:15 arrival
Batch D - 7:15 departure, 8:00 arrival
Batch E - 8:00 departure, 8:45 arrival
Batch F - 8:45 departure, 9:00 arrival

For the ones commuting or who will be using their cars, check out the map here: http://www.victorianvalentine.info/venue.html

Hope to see everyone there! ^_~

A little something for everyone (which I ultimately spammed in the GE forum XD)


Please do check out the forum events here: http://forum.iahgames.com/ge/forumdisplay.php?f=113 and also the in-game events: http://forum.iahgames.com/ge/forumdisplay.php?f=45
prepared with love from the entire GE team. ^_^

Many of us had experienced technical errors and lots of bugs already in-game. May it be major or minor, most would email me about it without even report it thru a ticket first. CMs doesn't have the power to fix your bug reports. So I'll be teaching you guys how to report, and hopefully have your 'bugs' fixed. ^^

Go to this link: http://ge.iahgames.com/en
On the right side panel, underneath the GE Item Shop icon with the pretty face, you'll be able to see the T-rex icon. Click on that one so that you'll be redirected to the Game Feedback ticket.


Click on the LOGIN icon.


Type in the account ID (username) and password of your account, then click on LOGIN again.



From here, you'll be viewing the GAME FEEDBACK ticket. Click on the "CLICK TO VIEW THE BUG REPORT GUIDE." You'll be redirected to this link: http://ge.iahgames.com/en/support/?aid=58&sec=7&ssec=61


When submitting a bug report, Please provide very specific information concerning the bug you encountered. Explain your issue clearly so we can investigate and solve the issue.

Here are some points to note:

* Include the quest names as well as the NPCs or items.
* Include the level or rank of the skills or spells.
* Include the location and name of the NPCs accurately.

How to attach screenshot for bug report
The maximum file size for attaching screen shots is 2mb. Please set the quality of the screenshot to "Normal Quality(JPG)" in game options. If you need to submit multiple screen shots, compress the files with Win-Zip or Win-Rar and keep the size below 2mb.

Here's a sample:


Go back to your ticket. Make sure you've selected CATEGORY as BUG. Remember the pointers in submitting a bug report. Details and steps on how you got the BUG will be very much helpful.


We can provide follow-up on your bug report. Please send to veya@granadoespada.com.ph the ff. details:

• your userID / username
• your In-Game Family Name & Server
• reference # (if any)

Till next post! ^_~

A celebration of roses, this Valentine Eve,
Fancy walking with someone on cobblestone streets?
Your path guided by the moon and posts of fairy lights
Play your part as Victorian era comes back to life.



Come dressed in Victorian fashion and join us on the 16th of February, 2008! Whether you prefer it elegant or punk. With a date or without, you are more than welcome to have fun with us! Ticket price will include snacks, wine and unlimited tea, served by our Victorian maids.

Gates will open at 7 PM. The party is up till 12 midnight. Ticket prices are PhP199 for students and PhP299 for non-students.

Click here: http://www.victorianvalentine.info/venue.html for the venue & location map.

Planned Activities

• Poetry Reading
• Court Dancing
• Raffle prizes from FreeKiss
• Sword fighting demonstration
• Announcement of the Lord and Lady of the Ball, and other Victorian era activities

Source: http://www.victorianvalentine.info/

GE Booth
• Registration for installer & poster distribution
• Merchandise selling
• GE Limited Edition Box & GVC selling
• Trivia
• Draw an emblem/logo & win a prize
• Provide any denomination of GE GVC and pick-a-prize
• Baron & Baroness of Granado Espada
• GE Promos & Referral Program

Promos (For Victorian Valentines event ONLY)

• GE Limited Edition Box Bundle
o 1 Item of the Month code
o 3 Bear Packages
• For every 1,500 peso purchase worth of GVCs, players get a special “Item of the Month” code. The item differs every month, depending on what month they top it up. From Feb to Mar, the items in the package include:
o 1 Panfilo the Battlecook RNPC
o 1 piece Mysterious Steel Piece
• GE players who refer a new player gets 500 GPoints credited to their account for every 300-peso worth of GVCs that the new player purchases.
• All new players who purchase GVC get the following free in-game items:
o 50 GVC – Potion set
o 100 GVC – 15-day Combat Manual (Beginner)
o 300 GVC – 1 Bear Package
o 750 GVC – Potion set + 15-day Combat Manual (Beginner) + 1 Bear Package
• Limits: If a new player purchases 1,500 worth GVCs, s/he must choose between claiming:
o Item of the Month code -or- 2 Potion sets, 2 pieces 15-day Combat Manual (Beginner) + 2 Bear Packages

Invite your friends! Live GE! ^_~

Hear Ye to all Ladies of the PH Community~

March is Women's Month, and I'd like to propose a gathering to all the female beings of the New World. However, I would need to check out whether you gals will be available by next month, and I'll be needing the ff. information:

• Real Name
• In-Game Family Name
• Server
• Contact No/s
• Email Address
• Picture/s (if any)

If you prefer your info would not be shown in the public, please PM me here, or in my Yahoo Messenger, or send me an email at veya@granadoespada.com.ph

Do also vote if you're willing to participate in gatherings like these, and on the schedules of your availability.

To the gentlemen, please do also invite your femme acquaintances and provide their information to me.

Discussion thread here: http://forum.iahgames.com/ge/showthread.php?t=29954

GE goes to Baguio for the 2nd time!

Activities:

• Draw an emblem/logo for offline passport quests
• Freeplay
• Raffle & Trivia
• Tournament

In-Game Tournament
Face/Off: 2vs2 PVP Tournament

Server: Internal Test Server
1. All terms and conditions of IAHGames Passport apply. This tournament is open for the test server only.
2. Each team will consist of 2 players. Players are not allowed to join multiple teams. Players found to be in multiple teams will have their teams immediately disqualified.
3. Players from each team will be using the pre-made accounts set by the Game Facilitators. They can choose their own MCC team/set of characters from the said account.
4. Each team/player will be using only the consumables provided by the Game Facilitators.
5. Players are to meet at the City of Auch - PvP Officer 10 minutes before the tournament starts.
6. There will be an allotment of 10 minutes for preparation and 5 minutes for the match.
7. Once the 5-minute time is up, it's hands-off-the-keyboard. Any player with hands on the keyboard will automatically be disqualified.
8. The team to successfully exterminate all 6 characters of the opposing team will be pronounced the winner for that match.
9. In case of a "draw," both teams will be required to play a "sudden death match." Players are not allowed to change their character setup. First team to score a character-kill will be the winner of the match.
10. Warnings will be given for team displaying unsportsmanship behavior or not abiding by the rules and/or listening to the GMs/marshals. There will be disqualifications on the team who will receive 3 warnings and/or exploitation of any bugs and intentional disconnections during the match.
11. In case of system failures or disconnections, inform the marshals as soon as possible. If any players are disconnected before any engagement is made, the match will be restarted. The marshal is also responsible and monitor the match at all times in cases like this one.

PRIZES
Overall Champion - Item of the Month (For February is 1 Panfilo the Battlecook RNPC Card and 1 Mysterious Steel)
Semi-finalists (3 teams) - Bear Package

Date: 4 February 2008, Monday - 28 February 2008, Thursday

Background Story:
A Fortune Master has travelled from the faraway kingdom of Dang to accompany her childhood friend, Feng Ling, to Granado Espada. She wishes to spread some of the cultures of her country to the people of Granado Espada. Collect Bok-Jo-Ris from the rats that have started invading the various maps and exchange them for rewards!

Submit 30 Bok-Jo-Ris to receive 1 Lucky Charm

Submit 20 Bok-Jo-Ris to receive 1 Rat Hat

Submit 20 Mystery Powders + 40 Bok-Jo-Ris to receive 1 Korean Traditional Costume for Male Fighter

Submit 20 Mystery Powders + 40 Bok-Jo-Ris to receive 1 Korean Traditional Costume for Male Scout
* * * * *
Event FAQ
Q: Can everyone take part in this event?
Yes, everyone can take part.

Q: Do we need to register for the event?
No, this is a server wide event.

Q: Do we need a Squad to take part in this event?
No, this is an individual player event.

Q: Where can I find the Bok-Jo-Ris?
They are loots dropped by rats found in any combat zone.

Q: Where can I find the Fortune Master?
She is beside Leonardo Expreso at every major city.
----------------------
[GM] Campaigning Period: 4 February 2008 - 13 February 2008
Final Showdown Session: 13 February 2008, Wednesday
Time:
Vivaldi 1700 SGT - 1800 SGT (GMT +8)
Cervantes 1800 SGT - 1900 SGT (GMT +8)
Carracci 1900 SGT - 2000 SGT (GMT +8)
Caravaggio 2000 SGT - 2100 SGT (GMT +8)
Pachelbel 2100 SGT - 2200 SGT (GMT +8)
Channel(s): All
Duration: 45 Minutes ~ 1 hour

Background Story:
Once upon a time, in a land not so faraway, 5 [GM]s were arguing amongst themselves about who was the fairest of them all. Unable to come to any conclusion, they decided... that they would let the people of Granado Espada make that choice!

Event Mechanics:
5 [GM]s will be campaigning for votes between 4 February 2008 - 13 February 2008. They will be interacting with players on their very own forum thread and going around in-game during the week to gain support and votes from the players.

GM Selva
GM Aimee
GM Eulalie
GM Eciney
GM Lorenza

All 5 [GM]s will be present at the same time on 13 February 2008, Wednesday to gather the last of the votes in the Final Showdown Session.

Players can vote for the [GM] of their choice by giving them Heart Chocolates, which can be purchased from the premium item merchant or market manager (while stocks last). Each Heart Chocolate counts as one vote for that [GM]. In return, for every Heart Chocolate given to the [GM], the player will receive a Heart Spray from the [GM].

To further support their favourite [GM], players can also thwart the votes of other [GM]s by giving them Broken Heart Chocolates which can also be purchased from the premium item merchant or market managers (while stocks last). Broken Heart Chocolates will subtract one vote from the [GM] that has received it!

The top voter of each [GM] wins a 2 hour ‘date’ with the [GM] whereby the [GM] will accompany him/ her around Granado Espada and give him special VIP treatment e.g Hrin's Touch buffs and ressurection, as well as take him on a special tour into unseen territory!

The top 5 voters of each [GM] will receive a Cumulonimbus Shield with special option of +2 DR.

For the top voter of the Fairest [GM] who has won the most votes, he/she will receive a Le Blanc of his/her choice with special option of +3 DR.

Fairest [GM]'s Top Supporter Wins a Le Blanc +3DR of His/Her Choice!

Event FAQ:
Q: Can everyone take part in this event?
Yes, everyone can take part in this event.

Q: Do we need to register for the event?
No, registration is not necessary.

Q: Do we need a Squad to take part in this event?
No, you do not need to be in a squad.

Q: [GM] XXXX! I am having XXXX problems with my GE client!
The above [GM]s are purely Event [GM]s. They have no knowledge of any technical issues and do not have access to game account information. Please do not harrass them with questions pertaining to game bugs, account issues etc. Harrassment or insults will result in forum account suspension or banning of account.
Having said that, yes, you can tell them your personal problems that are unrelated to GE and let them play Aunt Agony to you.

Q: What do I need in order to participate?
You will need heart chocolates or broken heart chocolates for this event. They can be purchased from the Premium Item Merchant at all major cities or via Market Manager (while stocks last). Heart Chocolates cost 50 G-Points while Broken Heart Chocolates cost 100 G-Points.
Heart Chocolate: 50 GPoints
Broken Heart Chocolate: 100 GPoints

Q: How do I give my votes (Heart Chocolates) or demerit votes (Broken Heart Chocolate) to the various [GM]s?
Each [GM] will announce in their own thread the various timings that they will be in each server throughout the week to gather votes. Once they are in the server, they will make a server-wide announcement in regard to their location. Players can then approach them to give them their votes or demerit vote.

Q: How do I win the event?
You will receive a Heartspray for every vote (Heart Chocolate) given. Demerit voters will not receive anything.
The top voter of each [GM] wins a 2 hour ‘date’ with the [GM] whereby the [GM] will accompany him/ her around Granado Espada and give him special VIP treatment e.g Hrin's Touch buffs and ressurection, as well as take him on a special tour into unseen territory!
The top 5 voters of each [GM] will receive a Cumulonimbus Shield with special option of +2 DR.
For the top voter of the Fairest [GM] who has won the most votes, he/she will receive a Le Blanc of his/her choice with special option of +3 DR.

Q: Who is the Fairest [GM]?
The fairest [GM] is the [GM] who wins the most votes (chocolate hearts) amongst all the [GM]s.

Q: If I am the top voter and I won the date with the [GM], when will our 'date' be?
You will arrange a timing with the [GM] you have voted for. It has to be within the timeframe of 14 February 2008-21 February 2008, otherwise the date will be forfeited. If you arranged a date and timing with the [GM] and you failed to turn up, your date will be forfeited as well.

Q: Can I win more than one date with the [GM]?
No, you can only win one date with one of the [GM]s. If you happen to be the highest voter for more than 1 [GM], then we will choose which [GM] you can go on the date with.

Q. What will happen to those who disrupt the event with microphones and such?
Those who disrupt the event will be silenced for the rest of the event.

Before that, lemme congratulate the winners of the Post-Holiday Stylish Screenshot:

1st Place - Philistia of Carracci
1 Pwnage Package


2nd Place - Jing of Cervantes
1 Chrysalis Package


3rd Place - Juliet of Caravaggio
3 pairs of Blessed Black Angel Wings


Click on the thumbnails for larger image. ^^
---------------
Post Your Best Holiday Screenshot!

The Challenge:
Players will be using their own GE screenshots to portray their own meaning of Valentines Day. They could edit the screenshots, or include famous love quotes.

Sample Format:

Mechanics:
• Size: 1024 x 768 pixels or less
• Theme: Love / Valentines
• In JPEG format only
• One entry only per player
• Pornography or any nudity exposure is not allowed
• Please observe copyrights, do not steal images from any other websites
• Deadline of submission of entries is until February 22, 2008.

Prizes:
1st Place – 1 Beachwear of their choice, 3 pieces of Blessed Leaping Croc Bag
2nd Place – 3 pieces of Blessed Ivory Bag
3rd Place – 1 piece of Blessed Satchel

Happy Valentines everyone! <3